Right of withdrawal

Right of Withdrawal for Consumers 
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.)

Withdrawal Policy

Right of
Withdrawal You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day

on which you or a third party designated by you, who is not the carrier, took possession of the goods, provided that you ordered one or more items as part of a single order and these were delivered together, or;

To exercise your right of withdrawal, you must office@falkengrad.de z.B. informus(Noah Brunner, Rettenbach 7, 6365 Kirchberg in Tirol, email address:office@falkengrad.de)z.B . of your decision to withdraw from this contract by means of a clear statement (z.B. a letter sent by mail or an email). You must use the attached model withdrawal form for this purpose.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Refunds will only be issued if the package is sent to the following address and includes a cancellation policy:

Recipient: Noah Brunner

Rettenbach 7

6365

Kirchberg in Tirol

Austria

Returns sent to any other address (such as the shipping address) will not be refunded under any circumstances.

By concluding the purchase agreement, the customer acknowledges that cancellation is not possible for items that are already in the production process. Since these are print-on-demand products that are manufactured individually after the order is received, refusal to accept delivery does not entitle the customer to a refund. Please note that returning items to our external production facilities does not comply with the statutory cancellation procedure.

Consequences of WithdrawalIf

you withdraw from this contract, we must refund all payments we have received from you, excluding delivery costs, without delay and no later than 14 days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must  return or hand over the goods to us without delay and , in any event , no later than 14 days from the day on which you notify us of your withdrawal from this contract . The deadline is met if you send the goods before the 14-day period expires.

You are responsible for the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to check their condition, properties, and functionality.

Exclusion or Grounds

for Exclusion of

the Right of Withdrawal The right of withdrawal does not apply to contracts

: - for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs;
- for the delivery of goods that are liable to spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded, but which can be delivered no earlier than 30 days after the contract was concluded and whose current value depends on market fluctuations over which the business has no control;
- for the delivery of newspapers, periodicals, or magazines,
with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

: - for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if the seal has been broken after delivery;
- for the delivery of goods, if, due to their nature, they have become inseparably mixed with other goods after delivery;
- for the delivery of audio or video recordings or computer software in sealed packaging, if the seal has been broken after delivery.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it.) Packages and returns sent to us without a withdrawal form or without prior notice will not be refunded.

- To Noah Brunner, Rettenbach 7, 6365 Kirchberg in Tirol, email address:office@falkengrad.de:

- I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/
 the provision of the following service (*)

- Ordered on (*)/received on (*)
- Order number (#00000)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if submitting a paper notice)
- Date

(*) Delete as appropriate.