FAQ
Here you will find answers to your questions
Shipping
As a rule, your parcel will leave us within 12-48 hours and be delivered in 2-5 days. Occasionally there may be exceptions.
From an order value of €80.00, worldwide shipping is free of charge!
Under an order value of €80.00, the costs are calculated depending on the delivery location in the checkout.
We offer worldwide shipping to all countries.
Return
If you are not satisfied with your order, you can return it to us within 14 days of receiving the goods. The goods must be unworn and in their original condition for a refund to be issued. The package must be returned to the following address: Rettenbach 7, 6365 Kirchberg in Tirol, Austria.
After a successful return, we will refund you the full amount of your order or the goods that you have returned to us. You are responsible for the shipping costs of the return and they will not be refunded.
An exchange is just as possible as a refund and works in the same way.
You can find the withdrawal form here.
Please enclose this in the package so that we are fully aware of your return.
