FAQ
Here you will find answers to your questions
Shipment
Your package typically leaves our warehouse within 12–48 hours and is delivered within 2–5 days. Occasionally, there may be exceptions.
For orders over €80.00, the Free worldwide shipping!
For orders under €80.00, the costs will be calculated at checkout depending on the delivery location.
We offer worldwide shipping to all countries.
Return
If you are not satisfied with your order, you can return it to us within 14 days of receiving the goods. The goods must be unworn and in their original condition to be eligible for a refund. The package must be returned to the following address: Rettenbach 7, 6365 Kirchberg in Tirol, Austria.
After a successful return, we will refund the full amount of your order or the goods you sent back to us. You are responsible for the return shipping costs, and these will not be refunded.
An exchange is possible, as is a refund, and works in the same way.
You can find the cancellation form here. here.
Please include this in the package so that we are fully informed about your return.
